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Smart DMS

Enterprise approvals, governed end to end

Already built. Already published on the Microsoft commercial marketplace. Already proven in service — so what you procure is configuration of a live platform, not a development experiment.

Available onMicrosoft Marketplace
Modules

Nine modules on one case record

Each module writes to the same case model, so a payment can always be resolved back to the request that produced it. Every module inherits the same governance spine — delegation-rule routing, an immutable audit trail and ISO 15489-aligned retention.

e-Submission

The principal module. End-to-end submission chains with authentication at each level, amendment control, versioning and executive routing.

e-Memo

Memorandum capture, rules-based routing, commentary, approval, digital signature and archival against a standardised template.

e-Leave

Ordinary, sick and incapacity leave lifecycles with balance validation, supervisory and HR review, and payroll-ready tracking.

Records & correspondence

Central repository with classification, ISO 15489-aligned retention, search and a complete audit history per item.

Invoice & payment tracking

Every invoice traced from capture through verification, certification and authorisation to payment — each step attributed, none of it editable after the fact.

e-Recruitment

Requisition, advertisement, shortlisting, interview record and offer — governed on delegation rules, with an audit trail a selection dispute cannot unsettle.

Time & attendance

Capture, exception handling and supervisory sign-off feeding payroll-ready records, reconciled against the leave module on the same case model.

Bid management

The tender lifecycle from opportunity registration through compliance checklist, approval gates and submission — evidenced at every gate.

Quote management

Quotation capture, comparison, approval within delegation thresholds and award record — immutable once authorised.

Service delivery and control across every module are aligned to ITIL 4 and COBIT 2019 — the same governance layers that frame our managed services practice.

Track and trace

One case number, from request to reconciliation

Every item is issued a unique case reference on receipt. That reference persists through verification, certification, authorisation and payment — so "where is this" resolves to a screen rather than an enquiry.

ReceivedUnder verification VerifiedCertified AuthorisedPaid

An item occupies exactly one status at any moment. Nothing rests in an undefined condition, which is what permits ageing to be measured and bottlenecks to be identified by office rather than by anecdote.

Governance built in
Immutable audit trail
Once written, an action cannot be edited or removed — only superseded by a further recorded action.
Role-based access
Access follows the post, not the person, with POPIA-aligned control over anything identifiable.
No self-approval
The initiator of a transaction can never appear as an approver upon it.
Threshold enforcement
An item above a delegation band cannot be authorised at that band; it routes upward automatically.
South African data residency
Hosted in Microsoft South African datacentre regions, inside your own tenant and governance.
Architecture

Resident inside your own Microsoft tenant

There is nothing standalone to license, host or administer. Identity, storage, collaboration and reporting all resolve to services you already own and already govern.

01
Capture channels
Web portal · mobile · Microsoft Teams
02
Smart DMS applications
e-Submission · e-Memo · e-Leave · records
03
Microsoft Power Platform
Power Apps · Power Automate · Dataverse
04
Evidence repository
SharePoint · metadata · versioning · retention
05
Identity & access
Microsoft Entra ID · role-based permissions
06
Analytics & integration
Power BI · finance, payroll and line-of-business APIs

What you configure, rather than build

Your administrators create and amend the platform themselves. Where a requirement changes — a new return, an additional check, a revised delegation — the change is a configuration exercise measured in hours rather than a variation order.

Forms

Fields, validation, mandatory attachments and calculation rules

Routing

Who receives what, in which order, under which condition

Delegations

Authority bands, thresholds, acting arrangements and expiry

Reports

Dashboards, exception lists and scheduled distribution

Observe it operating against one of your own approvals.

We will walk the platform against your actual delegation register and a single real case. No preparation is required from your team.