Terms of Website Use
Kayla Business Solutions (Pty) Ltd — Registration number 2015/291247/07
Registered office: Crescent Office Park, 3 Eglin Road, Sunninghill, Sandton, 2157, South Africa
Tel: (010) 449 7572
Support: support@kaylasolutions.co.za
Legal & Notices: legal@kaylasolutions.co.za
Privacy / DPO: privacy@kaylasolutions.co.za
By accessing or using any part of the KBS website at www.kaylasolutions.co.za (the “Website”) you agree to these Terms of Website Use (“Terms”). If you do not agree, please do not use the Website.
1. Scope and Acceptance
1.1 These Terms govern your use of the Website and any content, functionality and services offered on or through the Website. They do not create any broader client relationship or contract for services; any commercial engagement with KBS is governed by a separate agreement.
1.2 KBS may make available additional terms for specific areas of the Website or particular services (for example downloadable assets, trials or community portals). Those additional terms apply in addition to these Terms.
2. Reliance on Information, Accuracy & Disclaimer
2.1 Content on the Website is provided for general information about KBS, our services (including Smart DMS), events, news and resources. KBS aims to keep the Website accurate and up to date, but we do not guarantee completeness, accuracy or suitability of the information for any particular purpose.
2.2 You should not rely on information on the Website as professional advice. KBS excludes liability to the fullest extent permitted by law for any loss or damage arising from your reliance on the Website content, except where liability cannot be excluded by applicable law (for example death or personal injury caused by KBS’s negligence).
3. Intellectual Property
3.1 All intellectual property rights in the Website content, layout, graphics, text, logos and code (“KBS Content”) are owned or licensed by KBS, except where explicitly stated.
3.2 Subject to these Terms, KBS grants you a limited, non-transferable, non-exclusive licence to view and download KBS Content solely for your internal, non-commercial use. This licence does not permit copying for republication, commercial exploitation, modification, transmission, distribution, creating derivative works or any use that competes with KBS.
3.3 You must not remove or alter any copyright, trademark or proprietary notices that appear on the Website.
4. Acceptable Use
You agree not to use the Website in any way that:
- breaches any applicable law, regulation or third-party right;
- introduces malicious code, malware, viruses, or any material that is technically harmful;
- attempts unauthorised access to the Website, its servers, associated systems or networks;
- interferes with or disrupts the integrity or performance of the Website;
- collects or harvests data about other users such as email addresses or contact details without their consent; or
- uses the Website to transmit spam or unsolicited bulk communications.
KBS may suspend or terminate access for any user reasonably suspected of violating this section.
5. Cookies, Tracking and Privacy
5.1 KBS uses cookies and similar technologies to provide basic site functionality, remember preferences and collect aggregated analytics. For details about cookies and how to control them, please read our Privacy Policy and Cookies page
5.2 Where non-essential cookies are used (for example analytics), KBS will obtain user consent as required by applicable law before activating them.
6. Links to Third-Party Sites
6.1 The Website may contain links to third-party websites and resources. These links are provided for convenience only. KBS does not control, endorse or guarantee the content, accuracy or safety of third-party websites. Accessing third-party sites is at your own risk.
6.2 If you link to our Website from a third-party site, you must not present KBS or our content in a way that could damage our reputation or suggest any form of association, approval or endorsement where none exists.
7. Submissions, Feedback and Public Content
7.1 If you send KBS any material (including comments, ideas, suggestions or other submissions) via the Website or by email, you grant KBS a perpetual, worldwide, royalty-free, transferable licence to use, reproduce, adapt, publish and exploit such material for any purpose, without obligation to you. Do not submit confidential or sensitive information via public forms.
7.2 If you post content on any public area of the Website (where available), you represent that you have the right to post such content and that it does not infringe third-party rights. KBS may remove any content that breaches these Terms.
8. Availability, Maintenance and Changes
8.1 KBS aims to maintain the Website’s availability but cannot guarantee uninterrupted access. KBS may suspend or withdraw the Website (or parts of it) for maintenance, upgrades or security reasons. Where practicable, we will provide advance notice.
8.2 KBS may change or update the Website content or these Terms at any time. We will publish the revised Terms with “Last updated” date. Your continued use of the Website after changes implies acceptance of the revised Terms.
9. Liability
9.1 To the maximum extent permitted by law, KBS and its officers, employees and agents are not liable for any indirect, incidental, special or consequential losses, including loss of profits, business, data or goodwill, arising from your use of the Website.
10. Indemnity
You agree to indemnify and hold harmless KBS, its officers, employees and agents from any claim, liability, loss or damage (including reasonable legal fees) arising from your breach of these Terms or your use of the Website in violation of any law or third-party rights.
11. Security and Reporting
11.1 You must take appropriate steps to secure access from your devices (strong passwords, up-to-date software). You are responsible for activity originating from accounts registered to you.
11.2 Report suspected security incidents, abusive content, or unlawful activity to support@kaylasolutions.co.za and to legal@kaylasolutions.co.za for legal escalation. Provide sufficient detail to enable KBS to investigate.
12. Intellectual Property Complaints
If you believe that content on the Website infringes your intellectual property rights, notify legal@kaylasolutions.co.za with full details (identification of the material, location on the Website, contact details, and a statement of good-faith belief). KBS will investigate and take action where appropriate.
13. Links, External Content & Advertising
13.1 The Website may contain references to third-party products or services including adverts. KBS does not endorse third-party claims and is not responsible for performance or quality of third-party goods or services.
13.2 Any financial figures, pricing or other commercial content are indicative unless confirmed in a separate written agreement.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of South Africa. Any dispute arising from these Terms or your use of the Website will be subject to the exclusive jurisdiction of the South African courts.
15. Severability and Waiver
If a court finds any provision of these Terms invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remainder of the Terms will remain in force. No failure or delay by KBS in exercising any right under these Terms will constitute a waiver.
16. Contact & Complaints
For general enquiries: support@kaylasolutions.co.za
For legal notices and DMCA/IP complaints: legal@kaylasolutions.co.za
For privacy or data subject requests: privacy@kaylasolutions.co.za
Postal address for legal notices: Crescent Office Park, 3 Eglin Road, Sunninghill, Sandton, 2157, South Africa
17. Changes to these Terms
KBS may update these Terms from time to time. The “Last updated” date at the top of this page shows when the Terms were last revised. If we make material changes, we will use reasonable means to notify users.
18. A short user summary (for footer)
By using this Website you agree to KBS’s Terms of Website Use. Please read our Privacy Policy and Cookies page for details about data collection, cookies and your rights. For help email support@kaylasolutions.co.za